American Broadband Nebraska -- Telephone Services

Customer Proprietary Network Information
CPNI Customer
Account Change Form

The FCC’s new rules require that we identify customers as being authorized on the account. To do so, when you call us or come in to one of our locations, we will ask a specific question to which you have previously provided us the answer. Also, these new rules require us to discuss account information only with the person(s) authorized on the account. Please complete the form below. Select one of the identification questions and type the identification answer.
Name on the Account Select one of the following questions.
You may wish to authorize others such as a spouse or family member to discuss your account. Please complete the section below for each person authorized on your account.
1.		Select one of the following questions.
2.		Select one of the following questions.
3.		Select one of the following questions.
4.		Select one of the following questions.

Customer Proprietary Network Information (CPNI) The Federal Communications Commission (FCC) has rules pertaining to the information that we have concerning the services we bill to you, know as Customer Proprietary Network Information (CPNI). This includes such things as the type and quantity of the services subscribed to, the equipment and facilities used, and the numbers, dates, times and duration of the calls you place. These rules are designed to protect the privacy of your telephone account information and were effective December 8, 2007. In order to comply with these new rules, we are required by law to verify your identity when discussing your account either in person or over the telephone. All persons you authorize us to discuss your account with will also need to be verified.